Answers to common questions about accounts, payments,
cards, crypto and compliance.
Residents who pass our KYC checks and meet our risk criteria can open a personal account online. We verify identity, address and tax residency in line with Swiss AML rules.
Account opening typically takes 1-3 business days once all required documents are submitted and verified.
We support a wide range of business types including sole proprietorships, partnerships, and corporations that meet our compliance requirements.
Yes, we offer multi-currency business accounts with competitive FX rates and transparent pricing.
Yes, we offer both physical and virtual cards for personal and business accounts.
You can immediately freeze your card through our app and request a replacement card at no additional cost.
You can send money to over 180 countries worldwide through our SWIFT and SEPA payment networks.
Our exchange rates are based on live interbank rates with a transparent markup clearly displayed before you confirm any transaction.
Yes, we support select stablecoins including USDC and USDT for deposits and payments, subject to compliance requirements.
We operate under Swiss AML regulations and are supervised by SO-FIT as a financial intermediary for crypto asset services.
No, we are a payments platform that supports select stablecoins. We do not offer crypto trading or investment services.
No, SwissPayments is not a bank and does not hold a banking license. We are a financial intermediary supervised by SO-FIT.
Client funds are held in segregated accounts with Swiss banking partners and are protected according to Swiss regulations.
We use encryption for data in transit and at rest, strong customer authentication, and regular security audits to protect your information.